If you have feedback for TechNet Support, contact have received the message regarding to your issue. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. Turn off and turn on Internet explorer to fix the issue. We would consider if any 3rd software block it.Ĥ. Start the Windows in clean boot mode and uninstall the anti-virus software temporarily. Please go to Internet Explorer interface, then click "Internet Options" > "Connections" tab > "LAN settings" > uncheck the option of "Use a proxy serverģ. Check if it exits any proxy setting for your LAN. We would like to suggest you perform the steps below to fix it.Ģ. We would consider there is something wrong with your Internet Explorer or if any 3rd party software block it. You may need to create the 32-bit version depending on the type of OS.ĥ) At the exact location, create another key called EnableADAL and set the value to 0.I have received the message regarding to your issue. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\.Ĥ) Create a DWORD key called DisableADALatopWAMOverride and change the value to 1 It may mismatch the latest security policies and types used for Office 365 cloud connectivity.Ģ) Open registry editor by searching ‘regedit’. The main issue for this problem is the authentication method used on the client’s computer. This can only occur for outdated Windows Operating Systems like Windows 7, 8.1 or even Windows 10 without recent security updates. If you use the up to date Windows OS most of the time, you will not face this issue.
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